New homepage

Dear customers,

Due to the realignment of the TeeGschwendner brand for the Austrian market, it has been decided to separate the online presences you are familiar with. You will now find all Theehandlung Schönbichler products here, in our newly designed online shop. You can also continue to order your favorite TeeGschwendner tea program online – please use the following link for this: www.teegschwendner.at or www.teegschwendner.de

Regardless of these changes, you will still find the complete product range of both our brands at Theehandlung Schönbichler and TeeGschwendner im Schönbichler, our joint specialty store at Wollzeile 4, 1010 Vienna, as usual.

Customer Database and Data Protection

Due to data protection regulations, we are not permitted to transfer your personal information to our new web shop. For this reason, we must ask you to re-register. All your data that was stored on our old homepage will be irrevocably deleted. Your annual bonus for purchases already made is not affected by these changes.

Our exclusive annual bonus loyalty club thus remains in effect for online purchases made via our new Theehandlung Schönbichler web shop. Due to the transition, purchases made via the TeeGschwendner web shop can no longer be credited to your customer account effective immediately. However, all purchases made directly in our specialty store in the Wollzeile will continue to be credited to your customer account.

In accordance with our Terms and Conditions, initial orders from new customers must be paid in advance via prepayment, PayPal, EPS, or credit card. Since all new registrations are technically considered new customers in our new web shop, you must also select prepayment as the payment option for your first order as an existing customer – should you not be paying by credit card. In this case, you still only need to pay your invoice after receiving the goods.

Contact

We ask for your understanding regarding the additional effort of re-registering required for processing your first order. To make the transition as smooth as possible, we are happy to assist you with help and advice: if you have any questions, please contact us by phone at
+43 1 512 18 16, by e-mail at info@schoenbichler.at or directly in our store - we look forward to every inquiry!

Your Team from Theehandlung Schönbichler